Founders rateFrom R1,795 a month

It answers your customers on the phone, WhatsApp, Instagram, Facebook and email. It follows them up and keeps their records. It helps your people on sales calls. Hear it on your own business in about a minute.

Answers onPhoneWhatsAppInstagramFacebookEmailWebsiteGet a call in 30 seconds
Trusted by
  • Google CloudStartup Program
  • DeepgramStartup Program
  • Cartesia Startups
  • LiveKitStartup Program
  • ComposioStartups Program
  • MetaTech Provider
  • MunicateTelecommunications wholesaler
Listen in

Listen in on three calls.

Three phone calls to Municate on a real line: a booking, an order and an emergency. Press play and hear both sides.

0:00 / 1:24
TranscriptTap a line to jump there.
In this callBooked for 9 AM, invite sent
What it does

It answers. It follows up. It keeps the records. It helps you sell.

All of this comes with every plan, except Copilot. Copilot is sold per seat.

  • Phone
  • WhatsApp
  • Facebook
  • Instagram
  • Email
  • Website
One memory. One set of answers.

Answers your customers

It answers phone calls, WhatsApp messages and calls, Facebook, Instagram, email and your website. It uses one memory and one set of answers.

  1. Missed call
  2. Text sent
  3. Calling back at 09:00

Follows them up

It texts back a missed call, reminds people of a booking and rings a new lead. You choose when.

Ayesha Naidoo
  • Called on Tuesday
  • WhatsApp on Friday
  • Booked a cut for Saturday

Keeps the records

It keeps every customer, call, message and deal in one place. Calls and messages add people for you.

Listening
Say next

Which part matters most to you?

Only you see this

Helps your people sell

On a sales call, Copilot shows your person what to say next. Only they see it. You buy it per seat.

  • Add an agent

One agent for each job

You can have one for the front desk, bookings, support and after hours. Start from a template and add as many as you like.

021••• ••••
AnsweringLive within a working day

A phone number within a working day

You get a new number in 021, 011, 031 or 087. You can also bring the one you have, which takes a few weeks. It comes from us, because Municate is a telecommunications wholesaler.

Sign up now and try it for free: 20 minutes of simulated calls, no plan needed.

Sign up free
The platform

Everything, in one place you run.

Every page is yours from day one, whichever plan you are on. Watch it work, or pick a page.

Every call and message in one inbox, answered by your agent, with your people a click away.

Interface preview. No customer data is shown.

Connections

Connect what you already run on.

35 connections, each switched on from the platform in a minute, and five more on the way. Your agent can use them on calls and in messages.

  • Google Calendar

    Reads your availability and books callers straight into a free slot.

  • Microsoft Outlook Calendar

    Reads your availability and books callers straight into a free slot.

  • Calendly

    Reads your Calendly busy times, so nobody is booked over a meeting you already have.

  • Cal.com

    Books a caller into one of your Cal.com event types while they are still on the phone.

  • Acuity Scheduling

    On the way

    Finds an open appointment and takes the booking during the call.

  • Zoom

    Adds a Zoom link to each booking your agent makes.

  • Google Meet

    Adds a Google Meet link to each booking your agent makes.

  • Microsoft Teams

    Adds a Teams meeting link to each booking your agent makes.

  • Gmail

    Drafts an email to a caller, or emails you.

  • Slack

    Posts a message to the channel you choose.

  • Outlook mail

    Drafts an email to a caller, or emails you.

  • HubSpot

    Logs every call as a contact and creates a deal when the caller is a live lead.

  • Pipedrive

    Adds the caller as a person, opens a deal, and leaves the call notes on it.

  • Salesforce

    On the way

    Creates or updates the lead and writes the call back as an activity.

  • Zoho CRM

    Captures the caller as a lead and logs what they wanted.

  • Zendesk

    Raises a ticket from the call and reads back the status of an existing one.

  • Freshdesk

    Raises a ticket from the call and reads back the status of an existing one.

  • Intercom

    Opens a conversation on the caller's behalf so your people pick it up in the inbox.

  • Shopify

    Looks up live prices, stock and order status, and takes an order the caller pays for through your own checkout link.

  • WooCommerce

    Looks up live prices, stock and order status from your WordPress store.

  • Xero

    On the way

    Answers what a customer owes and when they last paid, without opening the books.

  • Sage Accounting

    On the way

    Answers what a customer owes and when they last paid, without opening the books.

  • QuickBooks

    Answers what a customer owes and when they last paid, without opening the books.

  • Jira

    Opens a ticket when a caller reports a problem.

  • Confluence

    Answers callers from the pages your people already keep.

  • Notion

    Answers callers from your pages, and adds call notes to a page you choose.

  • Asana

    Turns what a caller asked for into a task for your people.

  • Trello

    Adds a card to your board for each job a caller books.

  • ClickUp

    Turns what a caller asked for into a task for your people.

  • monday.com

    Adds an item to your board for each lead or job a caller brings.

  • Google Drive

    Answers callers from the documents in a folder you choose.

  • Google Docs

    Answers callers from a document you choose, like a price list or your FAQs.

  • OneDrive

    Answers callers from the documents in a folder you choose.

  • Dropbox

    Answers callers from the documents in a folder you choose.

  • DocuSign

    On the way

    Sends a caller the agreement to sign and tells you when it is signed.

  • Airtable

    Reads your base for answers and writes the call back as a record.

  • Google Sheets

    Looks up a row, or adds one, in the sheet you choose.

  • Microsoft Excel

    Looks up a row, or adds one, in the workbook you choose.

  • Typeform

    Sends a caller your form, and reads back what they filled in.

  • Jotform

    Sends a caller your form, and reads back what they filled in.

  • Custom integrations

    On Max and Enterprise, we connect the system you run on.

Every device

At your desk, or on the go.

The same platform in your browser, on your computer and on your phone. Pick up a conversation wherever you are.

Available

Web

Nothing to install. Sign in from any browser.

Available

Mac

The platform in its own window. It keeps itself up to date.

Download for an Intel Mac
Available

Windows

The same window and the same updates, on a Windows computer.

In review

iPhone

Your conversations, notifications and agents, on your phone.

In review

Android

Your conversations, notifications and agents, on your phone.

Try it now

Hear it on your business, or just ask.

Hear your own agent

Enter your website. In about a minute, an agent that knows your business answers you, out loud or in writing.

Ask Kate anything

Kate works at Municate. Talk or type, no sign-up.

Hear it for yourself

Let Municate call you.

Four quick taps, then your details. Municate phones you, answers your questions, and tells you which plan fits.

Founders rate for the first 5 businesses3 of 5 spots left
Pro, founder rate
R1,795R2,495
Max, founder rate
R4,295R5,995

Your first month is the pilot: founders rate, no contract, cancel anytime.

  • A real conversation, not a recording
  • Answers from approved information
  • Hands sensitive calls to a person

Step 1 of 5

Where do most of your enquiries come from?

Where do most of your enquiries come from?

Choose all that apply.

Questions, answered

The things every owner asks first.

It does that job, and more. It answers your calls and messages, follows customers up, keeps their records and helps your people on sales calls.

Be the business that always answers.

Give every customer a first answer worth remembering. We will set up your agents with you, and you go live when it feels right.

Personal by Design. Always within Reach.

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